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Testimonials

Helibeds testimonials & reviews

19/2/14 Hi. Just so you know, my folks are thrilled with the new bed. Delivery was a.m. so spot on, too. Thanks. Louisa

Just a very quick message to say a really big thanks to you all. Excellent service from the time we walked into your Trowbridge store to the time the delivery driver arrived with our new bed. Such good service from everyone in your organisation. Thanks again, Martin Walker, Bath
 
Dear Andrew and the rest of the team at Helibeds.
 
Thanks for coming to the rescue and getting the bed to us so quickly. It's almost hard to believe that it arrived so fast and on a Sunday of all days! That's service! Great service from you guys and I didn't feel like I was just a sale for you, I was treated like a valued customer at every step of the process. I won't forget your company and will recommend to anyone I know. Warmest regards, Peter Shivell, Cirencester.
 
A brilliant service!  We looked for a bed near home in Sussex - there are two bed shops in my town and although both advertise delivery as 'immediate', this in fact means some time within the next couple of weeks.  A bed in stock within a few miles of home could therefore not be delivered to me.  We then tried Heli-beds, ordered it at 11.00 on a Sunday and it arrived that afternoon.  Much better quality than the other beds we had looked at and also cheaper.  Thank you!
 
Regards
 
Lynn Bappa

Hi Andy

I just wanted to drop you a quick email to thank you for the excellent service I received from yourself, right from the professional and friendly manner in which you dealt with my order, to the delivery driver contact to notify me of pending delivery, through to the order itself, which I am very pleased with.
 
The order was for my elderly, disabled mother and it was important for me to have a guaranteed delivery service, same day to save me taking further, unexpected time off work to receive the delivery and assemble the bed - you achieved this brilliantly.  I would most certaintly recommend Helibeds.  Kind regards Sue

Wow what fantastic service, i rang this morning explaning that my mother has broken her leg and needs a bed today. Karina was very helpful in suggesting a suitable bed for her that we could use downstairs. We ordered the bed at 12 o' clock and it was delivered by 3.30. Even the driver was very helpful, he rang to say he would be with us within 30 minutes and he carried it into the house on his own. Many thanks for all the help today. It has taken the stress out of our situation. We would highly recomend your company to anyone.
D Denford
Croydon

Dear Helibeds management, please pass on my thanks to all of your staff for the superb service we got from everyone in your company. Not only did you deliver so very quickly in my hour of need, you did so in a professional manner from the initial phone call right through to the delivery service. You have my sincere gratitude and best wishes for the future. Mr J Wilkes. Torquay, Devon.

Guys, what can I say... finally a company that is true to your word. I didn't say when I ordered the mattress that I had lost 2 days work by ordering from one of your competitors. They let me down TWICE and I lost 2 days work as a result. You guys delivered when you said you would on the day you said you would which is better than they did, I got excuse after excuse after excuse and they tried blaming everyone from the supplier they used to the courier who was supposed to deliver the new mattress. Thankfully my exprience with you was quite different so thankyou again. I will recommend your website to everyone I know.

Paul, Reading

Good afternoon, I wanted to drop you a quick email to say i am very very impressed with your service. i was very skeptical that anyone could deliver anything bed related so close to Xmas especially next day delivery. The new divan base is in place and looks great. I wish you all a wonderful Xmas holiday and a few well deserved days off. Paul & Linda Smith, Swindon SN3

Thanks for rearranging the delivery for me, I am so sorry I wasn;t in when you first tried to arrive. I had to go out on an emergency! The driver was very understanding and helped me carry the bed and mattress inside out of the rain. I really appreciate your service and will definately use you again when i need any more beds. Take care xx

J Lewis - Hove

Bed arrived this morning as planned, thanks very much. Very well packaged which is refreshing these days. Please pass my thanks to everyone on your team.

Martin @ Charlton B&B WSM

I am really impressed, that's old fashioned service! Thank you all for living up to your promise. Have a wonderful Xmas.

KatieB

Ref invoice number [removed] we just wanted to write an email to you to say how pleased we are with our new bed, getting such an "unusual" size and length bed delivered so quickly was a huge weight off our minds, you had plenty of competition but no-one and I really do mean no-one could compete on delivery time and overall service. Anyway, I am sure you already know that hehe. Thanks again from us all. G Patel and family. Chatham, Kent.

Hi, bed arrived safely this morning as arranged. Very pleased with it and the quality and finish is far far better than I was expecting! Next time we need a new bed or mattress etc, we'll give you a call. Hope you guys get a few days off over Christmas, you deserve it! :)) Ant & Jean - CV32

Excellent service, next day delivery put to the test and passed. Thanks to you and your team. Mark B, Southampton

Order handled quickly and efficiently and delivered next day as promised. Thankyou also for taking our old bed away, we won't miss it! New divan bed very comfy.

Have a great Christmas.. Tristan R - Coventry.

To all at Helibeds, I was pleasantly suprised to see your van turn up on time on the day you said it would. I have ordered beds and mattresses several times over the years from other bed retailers and they often dissapoint when it comes to the delivery service. You guys were very helpful on the phone and the driver deserves a big thanks as well for helping us get the old bed out and into the van. Great service, we will recommend you. Regards, Pete and Patsy.

Unbelievable service!! I ordered at 11pm on Wedneday night for delivery on Thursday and it arrived here at about 3pm!!! I don't know how you do it but thankyou. Pete M - Exeter

To everyone at Helibeds

Big thankyou to you all for sorting out my mattress order so quickly, proper next day delivery, you are life savers! A really brilliant mattress and great price. Have a great Xmas!!

Mrs S Thompson.

I acknowledge receipt of my order. Mattress and base exactly as described and arrived on Sunday as arranged. Fantastic service from you all. Many thanks. Chris T, WSM

Dear Mike @ Helibeds, just wanted to send a quick message to say we are very pleased with our new bed. We had been looking for an extra long bed for ages and found getting a 7' long one was not easy. For you to be able to deliver ours in only 9 days is absolutely superb service. If we ever need to recommend you for an extra long bed to anyone (or a normal size) your company will be top of the list. Please pass on our thanks to the delivery driver as well, he was very helpful. Mrs J Melson.

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